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Online Safety Act Compliance and Complaint Procedure

FD Owners Club is a community forum dedicated to the Mazda RX7 FD and related discussions and content.

We are committed to providing a safe and positive online environment for all our users. We fully recognise the UK Online Safety Act 2023 (OSA) and its objective to regulate online speech and media to make online communities as safe as possible.

As a small, non profit volunteer-run forum, we face significant challenges in meeting the full scope of the OSA's requirements. The Act places substantial legal and operational burdens that are disproportionately difficult for small platforms like ours to manage. We do not have dedicated legal, technical, or content moderation staff. Our resources are extremely limited, and we rely entirely on volunteers.

We are committed to taking all reasonably practicable steps to comply with the Act within our limited resources. This document outlines our approach to online safety, including our complaint process, the measures we are taking to address illegal and harmful content, our understanding of our duties under the Act, and our user redress mechanisms.

We also transparently highlight the significant limitations we face in fully implementing the Act's requirements and emphasise that our efforts represent a "best effort" attempt at compliance, given our circumstances.

Scope

This policy applies to all users of FD Owners Club. It covers our approach to:

  • Illegal Content: Content that violates UK law, as defined by the OSA, including the "priority offences" listed in the Act and detailed in subsequent Ofcom guidance (including the 17 categories of priority illegal content and other illegal content).
  • Harmful Content: Content that may not be illegal but could cause significant harm, especially to children, as outlined in the OSA and subsequent Ofcom guidance. We are particularly aware of the categories of "Primary Priority Content" and "Priority Content" harmful to children, as well as content related to self-harm, eating disorders, suicide, and various forms of abuse and hate.
  • Community Guidelines: Our forum rules are available here.
  • User Conduct: The behaviour of users on our platform.

Complaint Process

Although the forum is activly moderated it is impossible to pick up on everything with our limited resources. Please find the best way of reporting issues below.

  • Report button: This is the most efficient method for reporting content to us. the "Report" button located on each post, 'private' messages, or user profile. Unfortunatly our staff now have the ability to read your private messages. Although not required our practice will be to leave a note when we access a users private messages. This is not something we wished to imploment howver, the online saftey act gives us little choice. Our other oprion was to disable private messages all together.

When esculating an issue please provide a detailed reason for your report. Specify the nature of the issue, clearly indicating whether you believe the content or behavior is illegal under the OSA, harmful (and if so, to whom), or a violation of our community guidelines.

We will prioritise complaints that involve potential violations of the OSA, especially those related to priority offenses or serious harm, and align with the measures outlined in Ofcom's Codes of Practice.

Reference specific OSA provisions, Ofcom guidance (including the Codes of Practice), or sections of our community guidelines where possible. This will assist our volunteer moderators in assessing the complaint. Use Ofcom's published resources to help identify the relevant provisions. Indicate the urgency of the matter if you believe it involves an imminent threat to life or serious illegal activity.

Illegal Content Risk Assessment

We have conducted an initial illegal content risk assessment, as required by the OSA. This assessment followed Ofcom's guidance, including the four-step methodology outlined in their "Risk Assessment Guidance and Risk Profiles" document.

We identified the 17 kinds of priority illegal content that need to be separately assessed. These are:

  1. Terrorism
  2. Child Sexual Exploitation and Abuse (CSEA)
  3. Hate
  4. Harassment, stalking, threats, and abuse
  5. Controlling or coercive behaviour
  6. Intimate image abuse
  7. Extreme pornography
  8. Sexual exploitation of adults
  9. Human trafficking
  10. Unlawful immigration
  11. Fraud and financial offences
  12. Proceeds of crime
  13. Drugs and psychoactive substances
  14. Firearms, knives, and other weapons
  15. Encouraging or assisting suicide
  16. Foreign interference
  17. Animal cruelty

Risk Assessment Summary

  1. Kind of illegal harm

    Risk Factors Present (See U2U Risk Profile Table 9.1 for definitions)

    Assessment of Likelihood (Considering Risk Factors, Evidence, and Existing Measures)

    Assessment of Impact (Considering User Base, Forum Features, and Potential Harm)

    Overall Risk Level (Using Ofcom's Risk Level Tables)

    Terrorism

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. While several risk factors are present, the forum's topic (Cars) is not typically associated with terrorism. Our existing measures, though basic, provide some mitigation.

    Low. The nature of the forum makes it unlikely that terrorist content would reach a large audience or have a severe impact.

    Low

    Child Sexual Exploitation and Abuse (CSEA)

           

    Grooming

    1e, 3a, 3a (Fake user profiles),

    Low. To drive a car in the UK you would not be considered a child. Our userbase is not aimed towards children.

    Medium. Potential for severe harm to child users if grooming occurs.

    Low

    CSAM (Image-based)

    1e, 5e

    Low. While image posting is possible for some users, our existing moderation and the forum's topic make it less likely for image-based CSAM to be prevalent.

    Medium. If it were to occur, the impact of sharing image-based CSAM is severe.

    Low

    CSAM (URLs)

    1e, 7b

    Low. URL sharing is possible, but our existing moderation and the forum's topic make it less likely for CSAM URLs to be prevalent.

    Medium. If it were to occur, the impact of sharing CSAM URLs is severe.

    Low

    Encouraging or assisting suicide

    1e, 5g, 7b

    Low. The forum's topic is not directly related to suicide, and our community guidelines discourage such content.

    Medium. The potential impact on vulnerable individuals is severe.

    Low

    Hate

    1e, 3a, 5d, 5e

    Medium. The potential for users to post hateful comments exists. However, our moderation efforts and the general focus of the community on cars may mitigate this risk to some extent.

    Medium. Hateful content can cause significant distress and contribute to a hostile environment.

    Medium

    Harassment, stalking threats and abuse

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. The ability for users to interact directly and potentially anonymously increases the likelihood. However, our moderation and reporting tools offer some protection / users are able to ignore other users.

    Medium. These actions can cause significant emotional harm to victims.

    Medium

    Controlling or coercive behaviour

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. While some risk factors are present, the forum's topic and our existing moderation make this type of illegal content less likely.

    Medium. This behaviour can have a severe and lasting impact on victims.

    Low

    Drugs and psychoactive substances

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. The forum's topic (cars) is not typically associated with drug dealing.

    Low. The nature of the forum makes it unlikely that this type of content would reach a large audience.

    Low

    Firearms, knives and other weapons

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. The forum's topic (cars) is not typically associated with the sale of weapons.

    Low. The nature of the forum makes it unlikely that this type of content would reach a large audience.

    Low

    Human trafficking

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. The forum's topic (cars) is not typically associated with human trafficking.

    Low. The nature of the forum makes it unlikely that this type of content would reach a large audience.

    Low

    Unlawful immigration

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. The forum's topic (cars) is not typically associated with unlawful immigration.

    Low. The nature of the forum makes it unlikely that this type of content would reach a large audience.

    Low

    Sexual exploitation of adults

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. The forum's topic (cars) is not typically associated with sexual exploitation.

    Low. The nature of the forum makes it unlikely that this type of content would reach a large audience.

    Low

    Extreme pornography

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. The forum's topic (cars) is not typically associated with extreme pornography, and our community guidelines prohibit such content.

    Medium. The nature of this content means that even limited exposure can be harmful.

    Low

    Intimate image abuse

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. The ability to share images increases a risk – removal of direct messages mitigates that increase.

    Medium. This can cause significant emotional distress and reputational damage.

    Medium

    Proceeds of crime

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. The forum's topic (cars) is not typically associated with this type of illegal content.

    Low. The nature of the forum makes it unlikely that this type of content would reach a large audience.

    Low

    Fraud and financial services

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. The forum's topic (cars) is not typically associated with fraud, and our existing measures provide some mitigation.

    Medium. Fraud can have a significant financial impact on victims.

    Low

    Foreign interference offence

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. The forum's topic (cars) is not typically associated with foreign interference.

    Low. The nature of the forum makes it unlikely that this type of content would reach a large audience.

    Low

    Animal cruelty

    1e, 3a, 5d, 5e, 5g, 7a, 7b

    Low. While some risk factors are present, the forum's topic (cars) is not typically associated with animal cruelty. Our existing measures, though basic, provide some mitigation.

    Low. The nature of the forum makes it unlikely that this type of content would reach a large audience.

    Low

Children's Access and Risk Assessment

  • Children's Access Assessment:Based on our forum's topic of cars, the nature of our content and using Ofcom's guidance on conducting children's access assessments, we have assessed that children are not likely to access our forum. This assessment involved considering factors such as the likely user base, the presentation of the service, and the types of functionalities offered by our forum.

  • Mitigation Measures:We do not implement age verification checks due to cost prohibitions, we rely on user reports, specific community guidelines for child safety. We have based these measures on our risk assessment and Ofcom's codes of practice related to the protection of children.

  • Disclaimer:These measures are extremely limited by our resources and may not be fully effective in preventing children from accessing or encountering harmful content. We cannot guarantee the same level of protection as larger platforms with dedicated resources and technology for age assurance and content moderation. We will regularly review these measures, subject to resource availability, and update them as needed based on our assessments and Ofcom's guidance improvements for forums such as Red Passion.

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